Privacy Policy

1. Introduction

EPSIGO is a Korean language learning application designed to support users in learning Korean and preparing for the EPS-TOPIK examination through vocabulary, grammar, pronunciation, and interactive learning features.

We respect your privacy and are committed to handling your information responsibly. This Privacy Policy explains how information may be collected, used, stored, and protected when you use the EPSIGO application and related services.

2. Information We Collect

Depending on the features you use, EPSIGO may process the following types of information:

• Account information such as your email address, password credentials, full name, and country provided during registration. Passwords are handled through the authentication service and are not stored by EPSIGO in plain text.
• Learning progress such as vocabulary progress, grammar and pattern progress, saved learning data, bookmarks, or other learning-related information.
• Membership information such as membership level, Registration access, EPSIGO Plus status, and subscription or access expiration information required to provide membership features.
• Language preferences and application settings, such as language selection and selected learning preferences.
• Technical information that may be processed by third-party services used to operate, maintain, secure, or improve the application and related services.

EPSIGO does not intentionally request sensitive personal information unless it is necessary for a specific feature and permitted by applicable law.

3. How We Use Your Information

Information processed by EPSIGO may be used to:

• Provide and maintain EPSIGO learning services.
• Save and synchronize learning progress where applicable.
• Provide account and membership functionality.
• Provide access to purchased or subscribed content.
• Improve application performance, reliability, and user experience.
• Prevent misuse, fraud, unauthorized access, or abuse of the service.
• Provide customer support and respond to user requests.
• Comply with applicable legal requirements.

4. Data Storage

Certain learning data and application preferences may be stored locally on your device to allow EPSIGO to function efficiently and provide features such as learning progress tracking and personalized settings.

Where account-based, membership, or backup features require online storage, relevant information may be processed through third-party infrastructure used by EPSIGO.

The availability of locally stored data may depend on your device, application state, or actions such as clearing application data or uninstalling the application. Information stored on online services may remain available according to the applicable account, storage, and data retention arrangements.

5. Membership Services

EPSIGO may provide different levels of access, including free learning access, Registration, and EPSIGO Plus.

Membership-related information may be processed to verify eligibility, provide purchased features, manage membership and subscription status, and maintain access to the applicable content.

Payments may be processed through third-party payment platforms or app store providers, such as Google Play. EPSIGO does not intentionally collect or store complete payment card information. Payment-related information may be handled according to the policies of the applicable provider.

6. Third-Party Services

EPSIGO may rely on third-party services to provide certain application functionality, infrastructure, authentication, storage, analytics, payment processing, or other technical services.

These third-party providers may process information according to their own privacy policies and applicable terms. Their processing of information may be subject to the policies and conditions of the services they provide.

Third-party services used by EPSIGO may change over time as the application develops. Changes to these services may affect the availability or functionality of certain EPSIGO features.

7. Data Security

We take reasonable technical and organizational measures designed to protect information processed through EPSIGO against unauthorized access, alteration, disclosure, loss, or destruction.

However, no method of electronic storage, processing, or transmission can be guaranteed to be completely secure. Therefore, EPSIGO cannot guarantee the absolute security of information.

The security of information processed by third-party services may also depend on the security measures and practices implemented by those providers.

8. Children's Privacy

EPSIGO is intended for users who are able to use the application in accordance with applicable laws, age requirements, and platform policies.

Where required by applicable law, children should use EPSIGO with the involvement or consent of a parent or legal guardian.

We do not knowingly collect personal information from children in violation of applicable privacy laws. If you believe that a child has provided personal information to EPSIGO inappropriately, please contact us through the available support channels.

9. Data Retention

We retain personal information and learning data for as long as reasonably necessary to provide our services, maintain your account, support learning features, manage membership, comply with legal obligations, resolve disputes, prevent fraud or abuse, and enforce our agreements.

Retention periods may vary depending on the type of information, the purpose for which it is processed, account status, backup requirements, and applicable legal or operational obligations.

When information is no longer required for these purposes, we will take reasonable steps to delete or anonymize it, subject to applicable legal, security, backup, or operational requirements.

10. Account Deletion

You may request deletion of your EPSIGO account and associated personal information through the available support channels, including the support options provided within the application or through the official contact information provided by EPSIGO.

When an account deletion request is processed, we will take reasonable steps to delete or anonymize personal information associated with the account, except where certain information must be retained to comply with legal obligations, maintain transaction records, resolve disputes, prevent fraud or abuse, protect security, or fulfill other legitimate purposes permitted by applicable law.

Deleting an account may result in the loss of access to account-based services, learning progress, Registration access, EPSIGO Plus features, and other associated data. Account deletion does not necessarily cancel an active subscription or automatically qualify a purchase for a refund. Subscription cancellation and refund requests are handled according to the applicable payment platform's procedures and policies.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion, or other appropriate handling of your information.

You may contact us through the available support channels, including the support options provided within the EPSIGO application or through the official contact information provided by EPSIGO, to make a privacy-related request.

We may need to verify your identity or account information before processing certain requests. Requests will be handled in accordance with applicable laws and reasonable operational requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to EPSIGO, our services, legal requirements, or privacy practices.

When changes are made, the updated version will be published on this page with a revised effective date.

Where reasonably appropriate, we may provide additional notice of material changes through the EPSIGO application, website, or other available communication channels.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your information, you may contact EPSIGO through the official support channels provided below.

14. Disclaimer

EPSIGO is an independent Korean language learning application designed to support users in learning Korean and preparing for the EPS-TOPIK examination.

EPSIGO is not an official website, application, or representative of the Employment Permit System, the Human Resources Development Service of Korea, or any Korean government agency, unless explicitly stated otherwise.

EPSIGO does not guarantee examination results, employment placement, visa approval, or any other specific outcome. The information and learning materials provided through EPSIGO are intended for educational purposes and should not be considered a substitute for official information or guidance from relevant authorities.